Privacy Policy
How we handle personal information
KŌGEI (the “Operator”, “we”) handles personal information you provide through this website (kogei.site, the “Site”) in accordance with the policy below.
1. Purpose of use
When you submit our contact form, we collect your name, company or shop name, email address, phone number, and the content of your inquiry. We use this information solely for the following purposes.
- Replying to and acting on your inquiry
- Internal review of the request
- Communication necessary to deliver the services you have requested
- Notices about our business, only with your prior consent
We will not use this information beyond these purposes without first obtaining your consent.
2. Safeguards
We take reasonable and appropriate technical and organizational measures to prevent leakage, loss, alteration, or unauthorized access to personal information. To deliver and receive email we rely on Resend (Resend, Inc., United States) for outbound mail and Onamae.com email service for inbound mail; the necessary minimum information is processed by these providers.
3. Disclosure to third parties
We do not disclose personal information to third parties without your consent, except in the following cases.
- When required by law
- When disclosure is necessary to protect a person’s life, body, or property and obtaining consent is not feasible
- When disclosure to service providers (mail delivery, server operation, etc.) is necessary to provide the service, limited to the scope required
4. Access, correction, and deletion
If you request that we disclose, correct, add to, delete, or stop using your personal information, we will respond promptly within reasonable bounds after verifying your identity. Please use the contact below.
5. Cookies and analytics
The Site does not currently use analytics tools or advertising cookies. If we add such tools in the future, we will update this policy and notify visitors on this page.
6. Contact
For questions about how we handle personal information, please contact:
- Operator: KŌGEI (sole proprietorship)
- Representative: Hibiki Tomita
- Address: Himeji, Hyogo, Japan
- Email: info@kogei.site
7. Changes to this policy
We may revise this policy without notice in response to changes in law or our services. The revised policy takes effect when posted on this page.
Last updated: 7 May 2026